Privacy Policy

Last Updated: December 22, 2025

Skybus Virtual Airlines (“Skybus Virtual,” “we,” “our,” or “us”) is a non-commercial flight simulation organization created for entertainment and educational purposes. This Privacy Policy explains how we collect, use, and protect personal information in compliance with Canadian PIPEDA, U.S. privacy expectations, and European GDPR requirements.

1. Information We Collect

We collect only the information necessary to operate the Skybus Virtual platform. This includes:

• Name
• Email address
• Date of birth (for minimum age verification)
• VATSIM CID or other network identifiers
• Flight simulation experience (hours, simulator type, aircraft)
• Technical information such as IP address, browser type, device, and pages visited
• Cookies used for session management and login functionality

2. How We Use Your Information

We use personal data for the following purposes:

• Creating and maintaining user accounts
• Reviewing applications for virtual roles
• Validating VATSIM or other network membership
• Sending operational or administrative communications
• Improving website functionality and security

Skybus Virtual never sells personal data and does not share information with advertisers or external marketers.

3. Legal Basis for Processing (GDPR)

For users located in the European Union, we process data under the following legal bases:

• Consent: When creating an account or submitting an application.
• Legitimate interest: For platform security, analytics, and community operations.
• Legal compliance: When necessary to comply with applicable laws or network terms.

4. Children’s Privacy

Skybus Virtual is intended for individuals aged 13 and older. We do not knowingly collect information from children under 13 (COPPA compliance). If we learn that a user under 13 has provided personal information, we will delete it immediately.

EU users must be at least 16 years old unless their region allows a lower digital consent age.

5. How We Share Information

We share information only as necessary to operate the platform:

• Internal staff may access application and account information.
• Verification services for networks (e.g., VATSIM).
• If legally required for safety, security, or regulatory compliance.

We do not sell or rent personal data to any third parties.

6. International Data Transfers

As a virtual organization, data may be stored or processed in Canada, the United States, or the European Union depending on server location. We use industry-standard safeguards and GDPR-approved mechanisms (such as contractual clauses) to protect international data transfers.

7. Data Security

We use reasonable technical and administrative safeguards to protect data, including:

• Password hashing
• Encrypted connections
• Access restrictions
• Firewall protection

8. Data Retention

We retain your information only as long as necessary to operate the platform. You may request deletion at any time (see Section 11).

9. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold
• Request correction of inaccurate information
• Request deletion of your data
• Request restriction of processing
• Withdraw consent at any time (GDPR)
• Request a portable copy of your information (GDPR)
• Challenge accuracy (PIPEDA)

To exercise any of these rights, contact us at:
jamal.pratt@skybusvirtual.com

10. Cookies

We use simple functional cookies for login sessions and page operations. We do not use advertising, marketing, or tracking cookies.

11. Account & Data Deletion

If you wish to delete your account or remove personal information, email us at jamal.pratt@skybusvirtual.com. We will respond within 30 days (GDPR/PIPEDA requirement).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent amendment.